O’RH, a chatbot for civil staff in Greater Orléans
Accessible via Internet, Intranet and SMS, "O'RH" provides 3,500 civil servants (for both the city and its metropolitan area) with a single point of access where they can easily find answers to basic HR questions and cut through red tape. Requests that are too specific or personal are automatically forwarded to the HR department, which provides an appropriate response within five days.
« We see a great attendance (200 questions each month), which shows a real interest and a good acceptance »
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