The training organization CEGOS recently published the 3rd edition of its "x-ray of HR departments". The primary finding: HR has become more complex and the gap is widening between HR managers' goals, the practice of the profession and what employees expect from it. Although the majority want to become involved in skill-building, they mainly provide support for change, because the key issue is reorganisations and restructurings. 

"RESIST" is a toolkit to help civil servants prevent the threat posed by the dissemination of misinformation. The six-step information process (from identification to outcome monitoring) delivers practical skills to counter misinformation, reduce its impact and strengthen organisational resilience. It is complemented by an extensive training programme.

Accessible via Internet, Intranet and SMS, "O'RH" provides 3,500 civil servants (for both the city and its metropolitan area) with a single point of access where they can easily find answers to basic HR questions and cut through red tape. Requests that are too specific or personal are automatically forwarded to the HR department, which provides an appropriate response within five days.