As the first guide produced by the social partners of the central government administrations of 21 Member States and of other European countries, it provides insight into psychosocial risks. It is the fruit of a project that was co-managed by the Directorate General for the Administration and the Civil Service (DGAFP) between 2015 and 2017 and it recommends an overall strategic approach encompassing both individual and collective, as well as corrective, measures, which will all be supported as part of social dialogue.

A paper written by seven academics has highlighted - based on data from a survey into working conditions conducted by the French Directorate for the Coordination of Research, Studies and Statistics (DARES) – the score on the World Health Organization’s well-being index depending on the worker profiles defined by the authors. For instance, tension in relations with superiors reduces this score to 10.3 from an average of 15.6.

Modernisation, the Union of Municipal and General Employees (Fagforbundet) and the Association of Local and Regional Authorities. It commits the three partners to engage in constructive social dialogue and active worker participation in shaping the processes and policies that will accompany the roll-out of future digital services.