To cope with new challenges – such as making the public sphere more appealing, implementing reforms and professionalisation – the Grand Duchy's civil service has launched a major modernisation project.

Under the Act promulgated in July 2018, the State Centre for Human Resources and Organisation Management (CGPO) was set up. As the successor to the State Personnel Administration and with an expanded remit, the Centre manages the entire career cycle for public employees, who can be divided into civil servants and employees.

The Centre coordinates a wide range of projects, ranging from adapting new reclassification procedures within the IT system to the design of an employee website (MyRH) based on the "digital by default" initiative, as well as the development of an EDM system shared with the Ministry and the National Institute for Public Administration (INAP).

Following a "Recruitment Refit" audit, which brought to light certain limitations in the candidate selection process, the CGPO was asked to redesign the competitive examination on the basis of an online model, focusing on assessing aptitude and skills, while at the same time reducing waiting-times. Initial results indicate a higher success rate.

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On the strength of its expertise, the CGPO has also set up an HR skills centre, whose remit is to offer tools and to provide support and supervision service to managing departments.

This offer is in response to mounting requests for one-off assistance and training from government departments.

The Ministry of the Civil Service and the CGPO have established a network of HR stakeholders and practitioners with which they meet on a regular basis to present and discuss local innovations.

In this same vein, several thematic HR communities of practice have been set up to breathe life into this system.

At the end of November 2018, in recognition of the quality of its work, the Centre was awarded the "HR Digital Transformation Award" for its efforts within the context of HR digital transformation projects.


¹ These may concern recruitment, professional and personal staff development, mobility or management by objectives.