The UK’s civil service has structured the organisation of professional dispute resolution through mediation as it is convinced of its necessity. A national Civil Service Mediation Champion has been appointed. She coordinates a network of trained and qualified mediators who work across all departments. They are independent, work in complete confidentiality and help find a common and positive way forward for the parties.

More and more federal employees are opting to telework and they now have a special website. It contains all information (legal, regulatory and practical) and resources (training, guidance, reports) concerning this way of working. The aim is also for the website to be a discussion forum and to provide answers to questions raised by both employees and managers.

As it is confronted with an ever-changing professional environment, the government has unveiled the Activity-Based Workplace initiative. The aim is to adopt a global approach to organisation in order to adjust to the specific circumstances of each entity. The approach factors in collaboration, sustainability, effectiveness, an inclusive environment, digital technology and flexibility while safeguarding the wellbeing of teams and respecting their wishes.