Capitalising on the many opportunities provided by artificial intelligence is an emerging trend. In the UK, the regulatory authority responsible for upholding information rights warns the civil service about the risks, or even abuses, which could be caused by the mainstreaming of intensive automation. Algorithms result from human programming and, as such, do not guarantee either equal treatment or non-discrimination.

If they are found to be unfit to hold their position on health grounds, local civil service employees have been entitled, since 2019, to a preparatory adaptation period before starting their new job. To help them and also to train the HR departments that will assist them during this twelve-month period, the National Local Civil Service Centre (CNFPT) has prepared a guide on managing reclassification supplemented by a special training programme.

How have public servants been experiencing the situation caused by the pandemic? In an attempt to reply to this question, a survey has been conducted in eight European countries (Germany, France, Ireland, Italy, the Netherlands, the United Kingdom, Sweden and Switzerland). It highlights employees’ commitment and high expectations across four sectors: skills, technology, team interaction and work environment.