The ANCORA project analyses skills and resources within the Italian public service. Under the joint leadership of the National School of Administration and three universities, the project's goal is to draw up a detailed map of job profiles with an emphasis on leadership capabilities. Individual career development plans will be defined to fill existing gaps.

A new pay progression model was presented by the Cabinet Office. Based on the real and objectively-assessed ability of a civil servant to carry out reforms while supporting the productivity of his or her staff, the new model also rewards certain specific skills (budgetary, accounting) identified as essential to the development of the administration.

To cope with real difficulties in attracting candidates (more than 1 out of every 6 positions in the IT Department are unfilled) partly due to the presence of many companies, the Bordeaux authorities have implemented an action plan that uses several leverage points – apprentice partnerships, increased use of contract workers, an expertise bonus for civil servants and customised support for new employees.