Belgium: Symphonie, a new assessment system

It was decided to change the appraisal procedure for Belgian civil servants. With the focus now on permanent dialogue, the annual interview process has been streamlined. The idea behind this new approach is to create effective cooperation on a limited number of objectives via constant feedback which is incorporated into daily operations. In addition, the link with compensation is set to be eliminated.

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Estonia: a competency model for top managers

A set of six requirements is becoming the common bedrock for Estonian top management: boldly shape the future, drive innovation in an inspiring way, create value for teams, keep staff happy at work, always be developing and achieve excellent results. The expected level of effectiveness for each of these responsibilities is determined and assessed throughout managers’ careers.

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Austria: creation of a new generation civil service school

To supplement the incumbent training agencies (federal, ministerial and regional academies), the Austrian School of Government will be set up in 2023. It will be a tech-based and agile structure, and will coordinate the training given to civil servants and make recommendations for developing content and methods by forging partnerships with academic and scientific stakeholders.

« The school will set, in cooperation with universities and research institutes, common training and development standards »
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