Malakoff Humanis: returning to the office without taking a step backwards

At the end of the health crisis, every professional sector that has been obliged to make massive use of telework is facing a major challenge: finding the right balance between the company's needs and the employees' expectations, which have changed.

Malakoff Humanis, which specialises in social protection and has carried out several studies on changes in the world of work over the past 15 months, has conducted a thorough review of its own organisation.

A consensus emerged fairly quickly that there was no question of going back to the way things were before. Based on the results of the internal surveys, new plans were drawn up that took into account the needs expressed (work/life balance, but also the need to rebuild a collective environment).

The management first brought together all 1,200 managers with the aim of winning over the last few who were reluctant to adopt the hybrid mode that had been chosen (two days on site and three days remotely).

Upon their return, the employees also discovered the improvements that were made to accompany this transformation: modular offices, user-friendly spaces and improved acoustics.

According to the management, it is essential to show those who are apprehensive about returning to their workplace (1) that it will be mainly reserved for group activities, which are necessary for cohesion.

¹ The latest edition of the "Health and Quality of Life at Work" barometer shows that 60% of employees say they fear returning to work on site.