“Welcome Manager”, a new HR job role in the Île-de-France regional government

Driven by the idea that a public employee who feels welcome will be happy in his or her job and want to stay, the Île-de-France regional government is hiring its first “Welcome Managers”. The duties for this new job role, designed during a “customer journey”-style workshop, involve providing each new hire with personalised assistance and a specific contact point for any questions. In short, the Welcome Manager becomes a key player in successfully integrating new employees.